Soft Skills Training

Training & Development

  • Soft Skill training is working on personal attributes, communication abilities, personality traits, etc.
  • We design and deliver Tylor made soft skills training for your teams, so as to help them deliver as per expectations.
  • We can train your teams on following topics:
    • Adaptability.
    • Interpersonal skills
    • Team work
    • Goal Setting
    • Communication.
    • Customer service.
    • Decision making and problem-solving.
    • Leadership.
    • Listening.
    • Negotiation.
    • Networking.

  • Scope : Upskill existing and new Pharma / Healthcare Sales Executive / Managers / Support staff

  • Objective:

    • Evaluate the existing skill levels and design the training to upskill
    • Enhance the skill sets required to perform the job role and make the new joinees job ready.
    • Need based training modules
    • Handling challenging situations and managing work life balance.

  • Program Outline:

    • Impart necessary domain skills through facilitative approach
    • Participative approach to learning
    • Case studies to augment learning and retention
    • Role plays and real world scenario engagements
    • PowerPoint presentations to deliver content.
    • Ice breakers, energizers and games for high energy learning.

  • Training Delivery:

    • Facilitative style of delivery for long term retention.
    • Role plays
    • Situational case scenario
    • Experiential
    • Demonstration
    • High energy learning.
    • Engaging and fun.

  • Evaluation: (Throughout the training program)

    • Written test – evaluate the concept clarity
    • Presentations
    • Group discussions
    • Case studies
    • Extempore

  • Reporting to the Training Manager / Sales Head:

    • Daily reporting on the individual participant progress
    • Comparison on the progress on day-to-day basis
    • Final assessment along with remarks
    • Candidates needing further training to be retained or given additional support.