Managerial Development Programs: Healthcare/Pharma
Scope : First Time Managers
Objective:
- To prepare FLMs/SLM to adapt to the new role (Individual to team management)
- To develop emotional intelligence for dealing with team & customers
- To provide young managers tool for business understanding & analytical skill
Program Outline
- Managing Self: POEM: Planning, Organizing, Execution & Monitoring
- Managing Business: 2 X 2 Matrix, sales analysis
- Managing People: Communication, Managerial grid, Building high performance team
- Managing Customer: Customer grid & approach, KOL Handling, Relationship tools
Training Delivery:
- Case study-based approach
- Individual/group assignment
- Facilitative style of delivery for long term retention.
- Concept clarity on Man Management
Evaluation: (Throughout the training program)
- Basic Man Management skills – concepts clarity
- Group Discussions
- Scenario based assessment
- Data Analysis – interpretation
Reporting to the Training Manager / Sales Head:
- Daily reporting on the individual participant progress
- Comparison on the progress on day-to-day basis
- Final assessment along with remarks
- Candidates needing further training to be retained or given additional support.