• Scope : First Time Managers

• Objective:

• • To prepare FLMs/SLM to adapt to the new role (Individual to team management)
  • To develop emotional intelligence for dealing with team & customers
  • To provide young managers tool for business understanding & analytical skill

Program Outline

• • Managing Self: POEM: Planning, Organizing, Execution & Monitoring
  • Managing Business: 2 X 2 Matrix, sales analysis
  • Managing People: Communication, Managerial grid, Building high performance team
  • Managing Customer: Customer grid & approach, KOL Handling, Relationship tools

• Training Delivery:

  • Case study-based approach
  • Individual/group assignment
  • Facilitative style of delivery for long term retention.
  • Concept clarity on Man Management

• Evaluation: (Throughout the training program)

  • Basic Man Management skills – concepts clarity
  • Group Discussions
  • Scenario based assessment
  • Data Analysis – interpretation

• Reporting to the Training Manager / Sales Head:

  • Daily reporting on the individual participant progress
  • Comparison on the progress on day-to-day basis
  • Final assessment along with remarks
  • Candidates needing further training to be retained or given additional support.